Return Policy

We are pleased to offer free returns for products that are returned in original, unopened and saleable condition.  Return instructions and a UPS return shipping label will be included in the package.

 

Products purchased in the United States at https:/omsoregkule.com/ may be returned for a refund if the products are returned in original, unopened, and resalable condition within 7 days from the date the package was received, along with a copy of the sales receipt and a completed return form.  Gift recipients are entitled to a non-refundable item credit in the form of a gift card.

 

We have very strict return policies, and any items returned that are not in their original and saleable condition, the customer will be charged for the shipping cost of the returned item.  Original shipping costs are non-refundable.

 

Please contact customer service via email at @omsoregkule.com to obtain a Return Merchandise Authorization (RMA) number, which must be included in the return form.  No returns of any type will be accepted without an RMA number.

Contact customer service via email at @omsoregkule.com for further assistance.  No return will be accepted without customer service first being contacted to approve the return/exchange.

 

Refunds will be processed within approximately 7 working days after we have received your item.  Refunds will be refunded to the payment method you used to make the original purchase on this site.  We do not offer refunds for products listed as non-returnable on this website.

 

No cancellations or changes can be made

 

Double-check all the details in your order at checkout to make sure they are correct.

Return Address:3/F
3/F, Building A, Factory Building, Heyu Industrial Zone, Zancheng Community, Fuhai Street, Bao'an District, Shenzhen, China.